Cookie Policy
Last Updated: January 30, 2025
1. What are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work or work more efficiently, as well as to provide information to the owners of the site.
AskCasy and our third-party partners use cookies and similar technologies (such as pixel tags, local storage) to collect information and provide you with better service.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
Example uses:
- Keeping you logged in
- Remembering your preferences
- Ensuring secure login
2.2 Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers.
Example uses:
- Remembering your language and region preferences
- Remembering your custom Widget settings
- Providing personalized features
2.3 Analytics/Performance Cookies
These cookies help us understand how visitors interact with the website by collecting anonymous information to improve website performance.
Example uses:
- Counting visits and traffic sources
- Understanding which pages are most popular
- Measuring the effectiveness of advertising campaigns
2.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant ads. They are set through our site by our advertising partners.
Example uses:
- Displaying relevant ads
- Preventing the same ad from reappearing
- Measuring ad performance
3. Specific Cookie List
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| session_id | Maintains your login session | Strictly Necessary | Session end |
| auth_token | Remembers your login status | Strictly Necessary | 30 days |
| preferences | Saves your interface preferences | Functional | 1 year |
| widget_config | Saves your Widget custom configuration | Functional | 1 year |
| _ga | Distinguishes users (Google Analytics) | Analytics/Performance | 2 years |
| _gid | Distinguishes users (Google Analytics) | Analytics/Performance | 24 hours |
4. Third-Party Cookies
The following third-party services may set cookies when you use our website:
Google Analytics
Helps us analyze website usage. We use this data to improve user experience. Learn more: Google Privacy Policy
Payment Processors
Process your payment transactions. We do not store your payment information in cookies; this information is securely handled by licensed payment processors.
5. Cookie Usage in Widgets
When your website visitors interact with the AskCasy Widget, we use the following technologies:
Session Identification
Used to maintain conversation context during a single visit, distinguishing sessions of different visitors.
Local Storage
Used to store conversation history (if enabled), allowing visitors to see previous conversation records when they return.
Configuration Preferences
Remembers the Widget's display state (expanded/collapsed) and position preferences.
6. How to Manage Cookies
You can manage your cookie preferences in the following ways:
Browser Settings
Most browsers allow you to view, delete, and block cookies. Please refer to your browser's help documentation for specific instructions.
Privacy Preferences
You can change your choices using the "Cookie Preferences" link at the bottom of our website.
Third-Party Tools
You can opt-out of interest-based advertising using tools like the Digital Advertising Alliance or Your Online Choices.
Please note that blocking or deleting cookies may affect your experience using our services, and some features may not function properly.
7. "Do Not Track" Signals
There is currently no uniform technology standard for "Do Not Track" (DNT) signals. Therefore, we do not currently respond to DNT browser signals or mechanisms. We will re-evaluate how to respond to these signals when a standard is developed by the internet community.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect technological advancements, changes in laws and regulations, or changes in business practices. Any changes will be posted on this page, and the "Last Updated" date at the top will be updated. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions about this Cookie Policy, please contact us: support@askcasy.com