AI-powered customer service agent platform
AskCasy provides an intelligent widget that transforms any website into a 24/7 AI-powered customer service and lead capture system. Unlike basic chatbots that only answer FAQs, AskCasy agents can take real actions to help customers.
Core Product
A comprehensive suite of tools designed to create intelligent agents that understand your business and serve your customers effectively.
Embeddable Widget
Embeddable AI chat widget via single script tag.
Advanced AI Search
Advanced AI search-powered responses using your knowledge base.
Actions Capability
AI can call tools and make HTTP requests to help with complex customer inquiries.
Lead Capture
Automatic lead capture and qualification during conversations.
Real-time Streaming
Real-time streaming responses via SSE (Server-Sent Events).
Human Handover
Seamlessly transfer conversations to human agents who can chat with visitors in real-time.
Key Differentiator: Actions + RAG
AskCasy combines RAG (Retrieval-Augmented Generation) with Actions capability.
Knowledge Retrieval
AI searches your knowledge base to find relevant information.
Action Execution
AI can call APIs, query databases, or trigger workflows.
Response Synthesis
AI combines retrieved knowledge with action results to provide complete answers.
This enables AI to handle complex queries:
"Where is my order?"
→ Calls order system API
"What's my account balance?"
→ Queries database
"Schedule a demo"
→ Creates calendar event
Usage Examples
Order Lookup
Connect directly to your backend systems. When a customer asks about their order, AskCasy instantly retrieves real-time tracking details via API, resolving inquiries without human intervention.
Where is my order #12345?
Your order #12345 is shipped via FedEx SF1234567890 from Shenzhen Hub.
Expected delivery: Tomorrow.
I'd like to book a consultation for next week.
How about Tuesday at 2 PM? I'll send you a calendar invite if that works for you.
Appointment Scheduling
Turn conversations into meetings. The AI checks your calendar availability in real-time and helps visitors book slots directly within the chat, streamlining your lead qualification process.
Key Features
Autonomous Agents
Can take actions (order lookup, scheduling, API calls) beyond FAQ answers.
Zero Data Training
Customer data is never used to train AI models (technical guarantee).
Fast Setup
Smart crawler builds knowledge base from website in minutes.
Lead Capture
Automatic lead collection during conversations.